Legal notice
This Legal Notice provides information concerning the operation and use of tommyjohnax.shop.
1. Website Information
Store / Website Name: tommyjohnax.shop
Website: tommyjohnax.shop
Contact Email: info@tommyjohnax.shop
2. Business Information Disclosure
This Legal Notice has been prepared using the information supplied for tommyjohnax.shop.
No ABN, ACN, registered company name, registered office, physical business address, director name or other corporate-registration information has been provided.
Accordingly, no such information has been fabricated or inserted into this policy.
Where the business operating tommyjohnax.shop is subject to Australian business-registration, corporate, tax, invoice or disclosure requirements, the operator remains responsible for displaying the genuine legally required information.
3. Contact
For customer-service, website or legal enquiries:
Email: info@tommyjohnax.shop
Customers may use this address for matters concerning products, orders, payments, shipping, returns, refunds, privacy or website use.
4. Purpose of the Website
tommyjohnax.shop provides an online retail service.
Customers may use the website to browse products, review available product information, select items, submit orders, complete checkout and communicate with customer service.
5. Store Policies
The operation of the website and purchases through the store may also be governed by our:
- About Us page;
- Return and Refund Policy;
- Privacy Policy;
- Terms of Service;
- Shipping Policy; and
- Other notices displayed during checkout.
Shopify currently provides dedicated policy areas for return, privacy, terms, shipping and legal notices.
6. Australian Consumer Law
Nothing displayed through tommyjohnax.shop is intended to exclude, restrict or modify rights that cannot lawfully be excluded under Australian Consumer Law.
Consumers have automatic statutory guarantees when they purchase qualifying goods and services.
7. Voluntary Change-of-Mind Policy
tommyjohnax.shop provides a voluntary:
30-day change-of-mind return period
subject to the conditions stated in our Return and Refund Policy.
Australian law generally does not require a business to provide a refund solely because a customer changed their mind, but a business that offers a change-of-mind policy must comply with the policy it publishes.
8. Faulty Goods
Australian Consumer Law rights apply independently of our change-of-mind policy.
Customers experiencing a fault or other product problem should contact:
A statutory right is not automatically lost simply because a voluntary manufacturer or store warranty has expired.
9. Product Information
We make reasonable efforts to provide accurate and useful product information.
Product pages may include product names, descriptions, photographs, available variants, sizes, materials, dimensions, prices and availability information.
Customers should review the relevant product page carefully before ordering.
10. Product Images
Product images are provided to help customers understand the appearance of goods.
Minor visual differences can occur because of photography, lighting, manufacturing variation, display settings and device technology.
Nothing in this section removes consumer rights where goods materially fail to correspond with their description or otherwise fail to satisfy applicable guarantees.
11. Pricing
Applicable prices are shown through the website and checkout.
Customers should review the total payable amount before submitting an order.
We reserve the right to address genuine pricing or technical errors where legally permitted.
12. Payment
Payment processing may be carried out by Shopify-supported or other authorised payment service providers.
Payment services may perform transaction authorisation, authentication and fraud-prevention procedures.
13. Shipping
Our standard shipping terms are:
Free standard shipping on all orders
Estimated delivery time: 15–20 days
Please review our Shipping Policy for complete information.
14. Returns and Refunds
Our Return and Refund Policy explains voluntary returns, statutory consumer claims, damaged goods, faulty products, incorrect deliveries, return procedures and refund processing.
The conditions of our voluntary return policy do not override statutory Australian consumer guarantees.
15. Intellectual Property
Material appearing through tommyjohnax.shop may be protected by copyright, trademark, design or other intellectual-property laws.
Unless authorised or otherwise permitted by law, users must not reproduce, redistribute, modify, commercially exploit, republish or falsely claim ownership of protected material.
16. Third-Party Rights
Third-party trademarks, product names, logos and other intellectual property remain the property of their respective owners.
Appearance of third-party intellectual property on the website does not transfer ownership to users of the website.
17. Website Accuracy
We make reasonable efforts to maintain accurate website information.
Nevertheless, temporary errors may occasionally occur, including technical errors, typographical errors, incorrect availability displays or other unintended inaccuracies.
Material issues affecting customer transactions will be handled consistently with applicable contractual and consumer-law requirements.
18. External Links
The website may contain links to services operated by third parties.
These may include payment, delivery, technology or other service providers.
Independent websites operate under their own policies and practices.
19. Website Availability
We do not guarantee uninterrupted availability of every part of the website.
Website access can occasionally be affected by maintenance, technical problems, hosting outages, security incidents, network interruption or third-party service failures.
20. Privacy
Personal information may be handled in connection with website operation, orders, payment processing, delivery, customer support and security.
Where the Australian Privacy Principles apply, they require covered entities to manage personal information in accordance with applicable privacy standards.
Please review our Privacy Policy.
21. Personal Information Security
Reasonable measures are intended to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Where APP 11 applies, these protective obligations form part of the Australian privacy framework.
22. Prohibited Website Activity
Users must not use the website to engage in fraudulent transactions, compromise security, introduce malicious software, gain unauthorised access, impersonate another person or otherwise engage in unlawful conduct.
23. Liability
Nothing in this Legal Notice excludes or restricts any liability, statutory guarantee or mandatory consumer remedy where exclusion or restriction would be prohibited by law.
Any limitation applies only to the extent legally permissible.
24. Governing Legal Requirements
Transactions involving Australian consumers may be subject to relevant Commonwealth, state and territory laws.
Mandatory consumer protections take priority over contractual wording that cannot lawfully alter those protections.
25. Policy Updates
We may update this Legal Notice when reasonably necessary because of changes to our website, services, technology, operating procedures or legal requirements.
The current version is identified by the date at the beginning of this notice.
26. Customer Complaints
If a customer experiences an issue concerning a product, payment, delivery, return, refund or another aspect of the store, the customer should contact us so that the matter can be reviewed.
Email: info@tommyjohnax.shop
27. Contact Information
For all enquiries concerning tommyjohnax.shop:
Store / Website: tommyjohnax.shop
Email: info@tommyjohnax.shop
- Choosing a selection results in a full page refresh.